Now with an automatic answer bot

Talk to every visitor,
on every website.

Add a live chat widget to all your sites with one line of code. A bot answers common questions instantly, and your team takes over in real time from one shared inbox.

Create free account See how it works

No credit card · Set up in 2 minutes · Works on any website

app.chatdesk.com/inbox

E Emma Is the blue jacket in stock? Shop

V Visitor #128 ✦ Delivery takes 3–5 days. Shop

L Liam Can I change my plan? SaaS

N Noah Thanks, that helped! Blog

E Emma Resolve

Hi! Is the blue denim jacket still in stock in size M?

Let me check that for you. I'll connect you with our team.

Sam joined the chat

Hi Emma! Yes, we have 3 left in M. Want me to reserve one?

Write a reply… Send

Acme Store

Replies instantly

Hi there! How can we help? 👋

What are your opening hours?

We're open Mon–Fri, 9am–6pm.

Everything you need

One tool for all your customer conversations

Multiple websites

Run chat for all your sites from one account. Each gets its own widget, colors and messages.

Real-time messaging

Messages, typing indicators and online status update instantly for visitors and agents.

Automatic answers

A bot replies from your FAQs in seconds, day and night, and hands off when it can't help.

Team inbox

Invite your team, assign chats, take over from the bot and resolve conversations together.

Never miss a lead

When nobody is online, visitors leave their email and your team gets notified.

Analytics

Track chat volume, response times and how many questions the bot resolves on its own.

Chatbot

Answer the same questions once, not every day

Add your FAQs or import pages from your website. The bot answers visitors instantly, and passes the chat to your team when a person is needed.

Free FAQ bot included, with no API costs
Upgrade to Advanced AI for answers in natural language
"Talk to a person" button, always one click away
Your team can take over any conversation instantly

How long does delivery take to London?

UK orders arrive in 2–3 business days, and shipping is free over £40.

✦ Bot · answered in 1s

I'd like to change the address on my order

I'll connect you with our team. They'll update it for you.

Handed to your team

How it works

Live on your website in 3 steps

Create your account

Paste one line of code

Copy the snippet into your site. It works on any website, store or site builder.

<script src="…/widget.js" data-key="…"></script>

Start chatting

Visitors see the chat bubble right away. Answer from the inbox or let the bot handle FAQs.

Talk to every visitor, on every website.